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Service Design
Public Health Clinical Research App

We lead a large US hospital system through the transformation of an early app idea into a fully functional service offering for simultaneous digital health research studies. 

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Features and objectives: 

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  • Remote participant engagement & data collection.

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  • Wearable device tracking.

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  • Automated participant compensation payments.

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  • Dynamic e-consent process (“plug & play” into all future studies).  

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  • Study task template & features to be used across multiple studies (e.g. baseline surveys, wearable connections) and by all hospital research teams. 

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  • Recruitment avenues for diverse participant cohorts.

 

  • Processes and theories for equitable access to app. 

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