Service Design
Public Health Clinical Research App
We lead a large US hospital system through the transformation of an early app idea into a fully functional service offering for simultaneous digital health research studies.
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Features and objectives:
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Remote participant engagement & data collection.
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Wearable device tracking.
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Automated participant compensation payments.
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Dynamic e-consent process (“plug & play” into all future studies).
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Study task template & features to be used across multiple studies (e.g. baseline surveys, wearable connections) and by all hospital research teams.
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Recruitment avenues for diverse participant cohorts.
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Processes and theories for equitable access to app.


To examine interactions between frontend users, backend clinical research teams, payment systems, and wearable device connections.

Remote Dot Voting in Miro to narrow down concepts
